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Have questions about integration? Need technical support? We're here to help.
Contact Information
Our support team typically responds within 24 hours on business days.
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For technical issues, API questions, and account help
Support hours: Monday–Friday, 9 AM – 6 PM (EAT)
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Frequently Asked Questions
Quick answers to common questions — you might find help without waiting.
How do I get API keys?
Sign up for a free account, link a Till or Paybill, and your credentials are generated automatically.
Is the API really free?
Yes! Liparo API is completely free to use. No monthly fees or per-transaction costs.
How long does STK Push take?
STK Push requests are processed within 5-10 seconds. Webhook notifications arrive instantly after payment.
Is my data secure?
All requests are encrypted with TLS 1.2+, and we never store sensitive credentials.